Spookeys Terms and Conditions

Last Updated: 1-10-2023

Welcome to Spookeys! Please carefully read and understand these terms and conditions before using our website or purchasing our products. By accessing our website and making a purchase, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

1. General Information

1.1 Company Information

• Spookeys is a company registered in the Netherlands, with its registered office at Sint-maartensdijkstraat 71.
• Our Chamber of Commerce (KvK) registration number is 91514355.
• You can contact us via email at info@spookeys.eu.
• Our website is www.spookeys.eu.

1.2 Applicability

• These terms and conditions apply to all users of our website and customers purchasing our products.
• We reserve the right to update, change, or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically.

2. Product Orders

2.1 Product Information

• We provide detailed product descriptions, including specifications and pricing, on our website.
• While we make every effort to ensure accuracy, we do not guarantee that product descriptions or images are error-free.

2.2 Order Acceptance

• Placing an order on our website constitutes an offer to purchase products.
• We reserve the right to accept or reject any order, and we will inform you if your order is accepted.
• All orders are subject to availability, and we may limit quantities per customer.

2.3 Pricing and Payment

• Prices for our products are listed on our website and are subject to change without notice.
• Payment must be made in full at the time of placing an order. We accept Ideal and Paypal.
• Any additional fees, such as taxes or shipping charges, will be clearly displayed during the checkout process.

2.4 Shipping

• We offer worldwide shipping. Shipping costs and delivery times may vary depending on your location.
• We are not responsible for delays, damages, or lost shipments once they have been handed over to the shipping carrier. Please refer to our Shipping Policy for more details.

3. Returns and Refunds

3.1 Return Policy

• Our Return and Refund Policy is available on our website and provides information on how to return products and request refunds.

3.2 Warranty

• We offer a 1-year warranty period for our products. Details of the warranty, including what is covered and how to make a warranty claim, can be found on our website.

4. Privacy and Data Protection

4.1 Privacy Policy

• We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy for details on how we collect, use, and protect your data.

5. Intellectual Property

5.1 Trademarks and Copyrights

• All content on our website, including text, images, logos, and product designs, is protected by intellectual property rights. You may not use our content without our prior written consent.

6. Limitation of Liability

6.1 Disclaimer

• We provide our products and services “as is” without any warranties, express or implied. We do not guarantee that our products will meet your specific requirements or be error-free.

6.2 Limitation of Liability

• To the fullest extent permitted by law, Spookeys and its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with the use of our products or services.

7. Governing Law and Jurisdiction

7.1 Jurisdiction

• These terms and conditions are governed by Dutch law, and any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

8. Contact Information

If you have any questions or concerns about these terms and conditions or any other aspect of our services, please contact us at info@spookeys.eu.